In Aware Of Wear we respect the privacy of our customers and visitors of our website.
The following provides with the necessary information concerning the way we collect, process and make use of personal information of our visitors and customers.
We receive, collect and store any information the customer enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used by the customer to connect his/her computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, tel. number, email, password, communications); payment details (including credit card information), comments, feedback, e-mail communication, product reviews, recommendations, and personal profile. The customer may also upload the photos in the customer's profile section on our website. In such a case, we will store the photo as well. We do not collect or use information related to the customer's privacy for purposes other than those described in this statement. If we wish to use the personal data for other purposes, we will ask for customer explicit written permission. Special and sensitive personal data will only be recorded with your express written consent. Collected data is stored on a security server owned by a contracted third party, like WIX, Microsoft, Meta etc.
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Online purchases & Customer profile
Once the customer checkouts, the purchase will be registered. When the customer makes an online purchase, we ask to provide address details as well as e-mail address and telephone number. E-mail address will be used to confirm the order. The telephone number will be used to contact the customer if there are any details regarding the order. We share all this information with the carrier that delivers the product to the customer. The carrier may only use this data to provide this service. We also store customer data to answer any questions about warranty or other questions or complaints about the product. The customer can also sign-up and create the customer's profile on our website to speed up the checkout procedure for the coming purchases. In customer profile following information is / might be stored: personal data, like name, surname, tel. number, e-mail address, addresses, the history of customer orders.
When the customer sends messages to us by email or otherwise, we may keep those messages. Sometimes we ask for personal information that is relevant to the situation in question. This makes it possible to process questions and answer requests. Additionally, we can contact the customer to notify him/her regarding the account, to troubleshoot problems with the account, to resolve a dispute, to poll opinions through surveys or questionnaires, to send updates about our offer, collections. For these purposes we may contact the customers via email, telephone, text messages, and postal mail.
Aware Of Wear uses social media to keep informed the customers and potential customers of the latest trends and products. There are no conditions attached to the use of social media that come from Aware Of Wear. The (potential) customer agrees to the terms and conditions of the social media platform. If we are asked a question via social media, we will save that message and account name, so that we can respond to the message.
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products to our customers. The customer's data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store the data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by Aware Of Wear adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
If the customer will send us an email, it will stored on Microsoft servers, where our email domain is managed.
We only exchange the customer data with third parties if this is necessary, for example for the delivery of an online order. We make agreements with these parties to guarantee the security of personal data of our customers. In some cases the information can be shared internally and in such cases we treat it confidentially.
If customers would like to alter their personal data or to remove these from Aware Of Wear files, please send an email to firstname.lastname@example.org.
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